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Returns & Exchanges

At Sisdress, returning is as easy as 1-2-3! You have nothing to lose! We will refund you if you are not 100% satisfied. So, we've got you covered! Please Contact US within 14 days upon receiving the items to initiate the return process.


Quality problem-FREE!

  • You are qualified to get the full refund if your item(s) are defective, damaged or miss-shipped.


Any other reasons for return!

  • Sisdress will issue a full refund if you are not 100% satisfied with your item(s). You are required to return unwanted orders at your own cost.

Return Process


Contact Us and describe which item(s) you like to return and the reason for your return. Attach Photograph(s) for quality problems.


Professional suggestions will be offered. And, a return form will be sent with details instructions.


Print the return form and put it into the return package. Send to local post office.


REFUND OR EXCHANGED Once we receive your package, we will immediately process the refund or exchange based on our return conditions.

Return Conditions

1. Please contact us within 14 days starting from the day you have received your order.

2. Returned items must be in unused condition with the original packaging. We do not accept returned items that's worn, damaged, washed or altered in any way.

3. We do not accept returned items sent back directly without our Return Staff assessment or go signal. Make sure to check returns with our staff first.

4. Once the returned merchandise is received your money will be refunded back to you. Sisdress cannot refund, reimburse, cover, or otherwise be responsible for any fees not paid to Sisdress.com. This includes any customs taxes or VAT as well as any return shipping costs you may incur in the refund process. Refunds are issued back to the original form of payment used to purchase the order.

Return Address

We have warehousesin different countries around the globe! If you want to return the items to the nearest return address, please submit a ticket in your account, our customer service representatives will get back to you within 24 hours.


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